Technical Support
Hi-Tech's professional services do not end with the installation of your credit card processing equipment. We're committed to providing you, our valued customers, with top-notch service in the form of ongoing support for your business and your processing equipment systems. Day or night, you can reach us with your technical support needs.
What happens if your equipment stops working or otherwise malfunctions? We replace it -- OVERNIGHT! That's right - no waiting for days or weeks for replacements to arrive. We know you have customers who depend on you to serve them, and YOU can depend on us to give you what you need, when you need it.
Ask about our upcoming remote assistance technical support software, which will give us one more way to serve you immediately, by will enable us to fix your computers remotely, from our offices. No more waiting for a computer tech to show up -- we do it virtually, giving you immediate, convenient support that's just a phone call away.
We offer live support 24 hours a day, by phone at (718) 388-0186, or email at techsupport@hi-techmerchants.com.
Testimonials
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"Hi-Tech Merchant Services is an excellent merchant service provider. They provided me everything I needed to offer multiple payment options at my grocery store. I would recommend Hi-Tech to any business owner who wants to offer their customers payment choices."
--Joe K. -
"Hi-Tech made a huge difference in my bottom line. I used to only take cash, but in today's world, most people don't even carry cash on them! Now that I take credit cards, debit cards, checks and EBT, my profits have increased more than 25 percent."
--Chris M. -
"We never offered choices of payments, because of our outdated equipment, but after consulting with Hi-Tech, we changed our equipment in a couple different ways. Hi-Tech was able to get us on the right track with the right equipment, and help us compete with other businesses who offer many payment options to their customers."
-- K. Smithton.